Thomas Pellizzari
Los Angeles,CA
Summary
2 year Marine Corps veteran who is a driven Technology Specialist with experience in systems administration, network management and troubleshooting. Proven history of managing complex infrastructures and data center operations. Experienced in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Excellent verbal and written communicator with a strong background that cultivates positive relationships with customers and the public. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly trained Marine with strong service record, combat training, and proven skills in tense surroundings while maintaining equipment and supervising personnel. One who seeks to use experience gained from the Marine Corps in a new role focused on any area of demand.
Overview
4
4
years of professional experience
Work History
Data Systems Administrator
Marine Corps
Camp Pendleton, California
03.2021 - 03.2023
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Tested programs and databases to identify issues and make necessary modifications.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Monitored systems in operation and input commands to troubleshoot areas.
- Implemented corrective plans of action for network availability, utilization and latency.
- Completed reports detailing network and systems performance, costs and downtime issues.
- Mentored and trained new staff to build highly-productive group of Systems Administrators and Helpdesk Technicians.
- Created patches and solutions to fix bugs in existing applications.
- Conducted testing and troubleshooting for various software remotely and onsite for 6 server sets to maintain operational readiness.
Stocker
Rouses Market
Slidell, LA
01.2020 - 03.2021
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Checked packages and merchandise for damage and notified vendors.
Cashier
Kenney's Seafood
Slidell, LA
06.2019 - 12.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Certificate of Completion - Data Systems Administration
Data Systems Administrator School
Twentynine Palms, CA12.2021
No Degree - Mass Communication
Louisiana State University And A&M College
Baton Rouge, LAHigh School Diploma -
Northshore High School
Slidell, LA05.2020
Skills
- Diagnosis and Troubleshooting
- Server Administration
- Social Perceptiveness
- Critical Thinking
- Time Management
- VoIP Systems
- User Access Management
- Permissions and Access Control
- IP Addressing and Subnetting
- DNS Lookup
- VMware and Oracle (VM)
- Active Directory
Accomplishments
- Achieved 95% continuous connectivity through constantly troubleshooting and maintaining various networks.
- Act as an Active Directory and Microsoft Exchange administrator to be responsible for safeguarding 1500+ users' Personal Identifiable Information (PII), computers, networks and data.
- Managed 3 help desk agents assisting 150 customers per month with system disputes, software support, hardware repair and submitting trouble tickets.
- Certified Combat Life Saver
Additional Information
- National Defense Service Medal, 2021
- Global War on Terrorism Service Medal, 2022
Timeline
Data Systems Administrator
Marine Corps
03.2021 - 03.2023
Stocker
Rouses Market
01.2020 - 03.2021
Cashier
Kenney's Seafood
06.2019 - 12.2019
Certificate of Completion - Data Systems Administration
Data Systems Administrator School
No Degree - Mass Communication
Louisiana State University And A&M College
High School Diploma -
Northshore High School