Thomas Rivera
Milan,NM
Summary
Dynamic Parts Specialist with extensive experience at O’Reillys, excelling in parts identification and inventory management. Proven problem-solver with strong training skills, enhancing team efficiency. Recognized for implementing effective stock replenishment processes, ensuring optimal customer satisfaction and operational success. Skilled in shipping and receiving, with a commitment to quality service.
Overview
7
7
years of professional experience
Work History
Parts Specialist
O’Reillys
Grants, NM
10.2025 - 01.2026
- Assisted customers in identifying and locating the correct automotive parts.
- Provided support in inventory management and stock replenishment processes.
- Educated customers on product features, benefits, and compatibility issues.
Mechanic
WESCO
Grants, NM
09.2024 - 02.2025
- Performed routine maintenance on various vehicles to ensure optimal performance.
- Conducted inspections to ensure compliance with industry standards and regulations.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Technician
MDS Service
Grantham, NH
09.2018 - 02.2025
- Operated and maintained diagnostic equipment to ensure accurate results.
- Conducted routine inspections to identify and resolve technical issues promptly.
- Collaborated with team members to streamline service processes and improve efficiency.
- Documented service reports detailing repairs, maintenance, and customer interactions.
- Implemented preventative maintenance schedules to enhance equipment reliability and performance.
- Led troubleshooting efforts during critical service calls, ensuring minimal downtime for clients.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Skills
- Shipping and receiving
- Warehouse operations
- Returns processing
- Packaging and labeling
- Forecasting and planning
- Parts identification
- Problem-solving skills
- Coordinating paperwork
- Forklift operation
- Training and coaching
Timeline
Parts Specialist
O’Reillys
10.2025 - 01.2026
Mechanic
WESCO
09.2024 - 02.2025
Technician
MDS Service
09.2018 - 02.2025