Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Schneider

Cutler Bay,FL

Summary

Detail-oriented and organized Community Association Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities designed to enhance resident experience and increase property value. Customer service driven to meet and exceed resident expectations. Bring attention to detail and discipline from from six years service in the United States Navy during Desert Storm as well as over 25 years experience in construction, hospitality, and property management.

Overview

18
18
years of professional experience
1
1
Certification

Work History

General Community Association Manager

Monarch Property Management
Key Largo, FL
02.2023 - 07.2023
  • Addressed and quickly resolved resident complaints
  • Enforced compliance with community regulations and guidelines.
  • Oversaw pool, laundry, all amenities, maintenance, landscaping and waste removal.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Communicated effectively with owners, residents, and on-site associates.
  • Got floating docks installed and modified to be usable, trailer roof installed, backflows installed, store painted, pool equipment room roof installed and concrete spalling corrected saving property over $3000.00. Saved property $10,000 minimum in electrical repairs alone. Laundry equipment replaced. All of which had been discussed for years and not accomplished. Effectively came up with owner database for mass emailing.

Community Association Manager

Beacon Tower Of Aventura
Miami, United States
04.2019 - 07.2022
  • Developed and adhered to community budgetary restrictions in collaboration with board of directors.
  • Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
  • Developed annual operating budgets and forecasts.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • In collaboration with board, initiated 558 construction defect litigation on property against developer.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Spearheaded security enhancement by negotiating install of garage security gate and installation of security bars on first floor garage openings
  • Oversaw first collection of reserve funds
  • Initiated first audit.
  • Initiated first reserve study.
  • Straightened up books to reflect properly labeled and organized GL accounts adhering to GAAP's.

Owner

T-Mar Construction, LLC
Cutler Bay, United States
07.2005 - 04.2019
  • Managed day-to-day business operations resulting in $200,000 yearly revenue.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Established foundational processes for business operations.
  • Consulted with customers to assess needs and propose optimal solutions.

Concierge

Ocean Tower 1- Ocean Club Community Association
Key Biscayne, FL
02.2008 - 02.2017
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Worked closely with guests, some VIP or celebrities, with high degree of respect for privacy.
  • Identified issues, analyzed information and provided solutions to maintenance and personnel problems saving property $3000-$5000 in overtime and/or overtime service calls annually.
  • Prepared variety of different written communications, reports and documents.

Education

Associate of Science - Electronic Engineering Technology

Miami-Dade College
Miami Fl
05.2015

Skills

  • Dispute Handling and Violation Resolution
  • Local and State Laws
  • Bid Proposals and Construction Project Oversight
  • Property Management Software (TOPS, Rentmanager)
  • Microsoft Office
  • Maintenance Oversight
  • Building Systems and Services
  • Capital Projects Management
  • Budget and Records Management

Certification

Florida Licensed Community Association Manager- CAM48804


Florida Certified Building Contractor- CBC1253103

Timeline

General Community Association Manager

Monarch Property Management
02.2023 - 07.2023

Community Association Manager

Beacon Tower Of Aventura
04.2019 - 07.2022

Concierge

Ocean Tower 1- Ocean Club Community Association
02.2008 - 02.2017

Owner

T-Mar Construction, LLC
07.2005 - 04.2019

Associate of Science - Electronic Engineering Technology

Miami-Dade College

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Thomas Schneider