Thomas Sellers
Arnold,MO
Summary
Dynamic Customer Sales Associate with a proven track record at Waterway Carwash, excelling in up-selling and suggestive selling techniques. Adept at enhancing customer satisfaction through exceptional service and efficient transaction processing. Strong collaborator, driving sales growth while maintaining a clean and organized environment. Committed to delivering high-quality experiences. Promoted to Customer Sales Associate three within first ten months of being there. Named employee of the quarter in my first quarter being there. Top salesperson four months in a row and a total of six months while I was there never being out of the top five.
Overview
5
5
years of professional experience
Work History
Customer Sales Associate
Waterway Carwash
01.2025 - Current
- Assisted customers with product selections and provided exceptional service to enhance satisfaction.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Maintained cleanliness and organization of work areas to ensure optimal customer experience.
- Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
- Educated customers on carwash services and promotions to drive sales growth and repeat business.
Lifeguard
Gateway Region YMCA
06.2023 - 11.2025
- Monitored pool area to ensure safety and compliance with health regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Educated patrons on pool rules and safe swimming practices.
- Assisted in maintaining cleanliness and organization of facility equipment.
- Evaluated swimmer abilities to determine appropriate supervision levels during activities.
- Maintained accurate records of incidents, accidents, and pool conditions for management review.
Cashier
Target
11.2021 - 04.2022
- Processed customer transactions quickly and accurately at point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure efficiency.
- Collaborated with team members to restock merchandise and optimize inventory flow.
Fast Food Cook
Dairy Queen Grill & Chill
05.2021 - 11.2021
- Prepared and cooked menu items following standardized recipes and safety guidelines.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Operated kitchen equipment, including grills, fryers, and ovens, to produce high-quality food items.
- Collaborated with team members to efficiently fulfill customer orders during peak hours.
- Assisted in training new staff on cooking techniques and operational procedures.
Education
Business
Saint Louis Community College
St. Louis, MOSkills
- Cash register operation
- Up-selling strategies
- Suggestive selling
- Cross-selling tactics
Timeline
Customer Sales Associate
Waterway Carwash
01.2025 - Current
Lifeguard
Gateway Region YMCA
06.2023 - 11.2025
Cashier
Target
11.2021 - 04.2022
Fast Food Cook
Dairy Queen Grill & Chill
05.2021 - 11.2021
Business
Saint Louis Community College