Thomas Snyder
Salt Lake City
Summary
Automotive sales professional with strong background in customer relationship management and sales strategies. Known for collaborative approach and achieving results in dynamic environments. Reliable team player who adapts quickly to changing needs, leveraging strong negotiation and communication skills to drive success.
Overview
27
27
years of professional experience
Work History
Automotive Sales Advisor
Larry H Miller Toyota
Murray, UT
07.2025 - Current
- Led the sales team as the #1 top producer in volume year to date
- Fostered relationships with clients to understand needs and provide tailored automotive solutions.
- Demonstrated extensive product knowledge to guide customers in selecting vehicles that meet their requirements.
- Executed effective negotiation strategies to close sales and enhance customer satisfaction.
- Mentored junior sales team members on best practices for customer engagement and product presentation.
- Utilized CRM systems to track leads, manage follow-ups, and optimize the sales pipeline process.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
- Maintained a consistent pipeline of new prospects through networking efforts within the local community.
- Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
- Offered tailored test-drives based on customer preferences to enhance their decision-making process.
- Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.
- Facilitated smooth transactions by preparing all necessary documentation in a timely manner.
- Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.
- Enhanced customer satisfaction through personalized service and diligent followup.
- Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Real Estate Sales Manager
Realty Executives/Corner Connect
Tucson, AZ
05.2023 - 07.2025
- Managed the top real estate team in Tucson Arizona, supervising and mentoring 15 agents and doing $200M in sales volume.
- Developed and implemented effective sales strategies to increase customer base and maximize profits.
- Cultivated a team environment by providing training, guidance and feedback to agents.
- Created detailed reports on market trends, competitive analysis and customer feedback to inform decision-making.
- Performed research on current housing markets and economic conditions affecting real estate investments.
- Ensured compliance with all relevant laws and regulations pertaining to real estate transactions.
- Developed promotional materials such as brochures, flyers, and websites for marketing purposes.
- Managed daily operations including scheduling, inventory tracking and customer service initiatives.
- Developed innovative approaches to attract new customers through social media platforms.
- Provided regular updates on progress of sales activities to senior management team.
- Negotiated contracts between buyers and sellers ensuring mutual satisfaction with terms and conditions.
- Maintained accurate records of all transactions related to property sales and leases.
- Resolved customer complaints efficiently while maintaining excellent relationship management standards.
- Implemented quality assurance processes to monitor performance of sales agents.
- Established relationships with local businesses to generate referrals and expand clientele.
- Identified areas for improvement in operational procedures and developed solutions accordingly.
- Analyzed financial data and created budgets for marketing campaigns.
- Managed sales team to consistently achieve growth and hit sales targets.
- Developed sales team through motivation, counseling and product knowledge education.
- Provided guidance and mentorship for junior-level staff members.
- Monitored costs, competition and supply and demand to establish and adjust selling prices.
- Reviewed operational records and reports to project sales and determine profitability.
- Prepared budgets and approved budget expenditures.
- Analyzed trends and results to determine annual unit and gross-profit plans.
- Conferred with department heads to plan advertising services and secure information on equipment and customer specifications.
Real Estate Agent
Indie Realty
Tucson, AZ
07.2020 - 07.2025
- Achieved recognition as a top-producing agent, ranking within the top 1% of all agents by generating $10M to $20M in sales.
- Cultivated robust relationships with clients, colleagues, and stakeholders within the real estate sector.
- Spearheaded negotiations between buyers and sellers to maximize mutual benefits.
- Executed preparation of comprehensive contracts and documents for real estate transactions.
- Conducted comprehensive comparative market analysis to determine property valuation.
- Guided clients through market conditions, pricing strategies, mortgage options, legal requirements, and related matters.
- Facilitated property identification and evaluation processes for prospective buyers.
- Facilitated resolution of issues and conflicts during real estate transactions.
- Oversaw multiple projects concurrently, ensuring timely completion within strict deadlines.
- Facilitated appointment coordination with prospective buyers to showcase homes and plots.
- Facilitated home inspections and appraisals for buyers and sellers, ensuring thorough evaluations.
- Demonstrated comprehensive understanding of local laws regulating residential and commercial real estate transactions.
- Formulated comprehensive marketing strategies for properties to enhance visibility.
- Facilitated client navigation through contract, escrow paperwork, and deed processes.
- Developed comprehensive marketing plans and campaigns to enhance property visibility and attract potential buyers or renters.
- Cultivated relationships with community leaders, attorneys, and lenders to enhance industry networking.
- Conducted research on local market zoning regulations, taxes, and financing options to assist customers in making informed decisions.
- Analyzed market data to pinpoint viable opportunities for property buyers and sellers.
- Drafted and reviewed legal documents, including purchase contracts, leases, and deeds, ensuring compliance with regulations.
- Assisted in preparing documents including representation contracts, purchase agreements, closing statements, deeds, and leases.
- Addressed client inquiries related to construction financing, maintenance repairs, and appraisals.
- Promoted sales of properties through advertisements, open houses, and participation in multiple listing services.
- Acted as intermediary in negotiations between buyers and sellers.
- Conferred with escrow companies, lenders, home inspectors, and pest control operators on adherence to terms and conditions of purchase agreements before closing dates.
- Coordinated property closings, overseeing signing of documents and disbursement of funds.
Police Commander
Pascua Yaqui Tribe
Tucson, AZ
10.1998 - 03.2020
- Supervised over 50 police employees while managing the Criminal Investigation Division, Firearms Training Division and acting as a SWAT Team Leader.
- Maintained a positive working relationship with members of the public while enforcing laws fairly and objectively.
- Demonstrated leadership skills by motivating staff through recognition and career development opportunities.
- Reviewed complaints against officers regarding alleged misconduct or abuse of authority.
- Supervised staff by providing feedback on performance, resolving conflicts, ensuring compliance with department policies and procedures.
- Participated in outreach events such as school assemblies or neighborhood watch meetings.
- Directed daily police operations, including responding to calls, conducting investigations, making arrests, filing reports, and testifying in court.
- Conducted risk assessments of high-risk situations and developed safety protocols for officers in the field.
- Organized special task forces when required to investigate specific crimes or incidents.
- Managed administrative tasks such as payroll processing and scheduling staff shifts.
- Enforced disciplinary action when necessary following an investigation into allegations or violations.
- Evaluated staffing needs based on workloads and identified areas where additional resources may be needed.
- Ensured proper documentation was completed after each shift including incident reports, arrest forms, citations issued.
- Created and managed budgets for patrol resources, personnel, and equipment.
- Collaborated with local government officials to develop public safety initiatives that meet the needs of the community.
- Provided guidance on complex cases and offered expertise on legal issues related to policing.
- Assessed operational effectiveness through regular reviews of crime statistics and incident reports.
- Implemented training programs for new recruits as well as continuing education courses for veteran officers.
- Developed and implemented law enforcement strategies to reduce criminal activity in the area.
- Analyzed crime data to develop plans for proactive community-based policing initiatives.
- Supervised and guided subordinate staff in performance of assigned duties.
- Reviewed documentation and reports generated by staff for timeliness, completeness, and accuracy.
- Analyzed activity reports to determine levels of performance or need for corrective action.
- Implemented agency policies and procedures according to required guidelines.
- Scheduled officers to provide adequate security coverage and police protection.
- Examined criminal activity by conducting preliminary and follow-up investigations of felonies and misdemeanors.
- Directed collection, preparation, and handling of evidence and personal property of prisoners.
- Educated staff about regulatory changes and new police technology or methods.
- Informed personnel of changes in regulations and policies, implications of new, and amended laws and new techniques of police work.
- Prepared work schedules and assigned duties to subordinates.
- Trained staff in proper police work procedures.
- Met with civic, educational, and community groups to develop community programs and events, and to discuss law enforcement subjects.
- Disciplined staff for violation of department rules and regulations.
- Inspected facilities, supplies, vehicles, and equipment to ensure conformance to standards.
- Supervised and coordinated investigation of criminal cases, offering guidance, and expertise to investigators and conducting procedures in accordance with laws and regulations.
- Investigated and resolved personnel problems within organization and charges of misconduct against staff.
- Monitored and evaluated job performance of subordinates and authorized promotions and transfers.
- Prepared budgets and managed expenditures of department funds.
- Developed, implemented, and revised departmental policies and procedures.
- Cooperated with court personnel and officials from other law enforcement agencies and testified in court, as necessary.
- Explained police operations to subordinates to assist them in performing job duties.
- Requisitioned and issued equipment and supplies.
- Directed release or transfer of prisoners.
- Reviewed contents of written orders to adhere to legal requirements.
- Conducted raids and ordered detention of witnesses and suspects for questioning.
Education
Associate of Science -
Skills
- Strong negotiation skills
- Adaptability to change
- Data-driven decision making
- Learns quickly
- Team Player
- Strong work ethic
Timeline
Automotive Sales Advisor
Larry H Miller Toyota
07.2025 - Current
Real Estate Sales Manager
Realty Executives/Corner Connect
05.2023 - 07.2025
Real Estate Agent
Indie Realty
07.2020 - 07.2025
Police Commander
Pascua Yaqui Tribe
10.1998 - 03.2020