Thomas Speing
Lawrence,MA
Summary
Dedicated Shift Supervisor with a strong background in employee training and problem-solving. Skilled in motivating teams and ensuring adherence to quality standards, contributing to improved service speed and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Panera Bread
Salem, NH
11.2022 - 01.2025
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored team members on service protocols and product knowledge.
- Managed inventory control, reducing waste through efficient stock management practices.
- Implemented process improvements that enhanced customer satisfaction and service speed.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Shift Supervisor
Taco Bell
Lawrence, MA
03.2020 - 02.2022
- Conducted performance evaluations, providing constructive feedback to enhance team productivity.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Education
High School Diploma -
Lawrence High School
Lawrence, MA06-2018
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Staff motivation
- Staff development
- Problem-solving
- Staff supervision
- Positive attitude
- Team motivation
Certification
- servsafe certified Training - 2022-2027
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Shift Supervisor
Panera Bread
11.2022 - 01.2025
Shift Supervisor
Taco Bell
03.2020 - 02.2022
High School Diploma -
Lawrence High School