THOMAS STRELKA
Sales and Marketing
Stockton,CA
Summary
- Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated independent worker with excellent problem-solving and analytical skills. Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Overview
17
17
years of professional experience
Work History
Customer Service Sales Representative
Mike's Mobil
Sacramento, CA
11.2022 - 03.2023
- Computed total costs and profit requirements for customer sales to provide accurate pricing
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery
- Handled customer inquiries and suggestions courteously and professionally
- Responded to customer requests for products, services, and company information.
Inside Sales Representative
Utility Telecom
Stockton, CA
08.2016 - 07.2022
- Answered customers' questions regarding products, prices, and availability
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Managed friendly and professional customer interactions
- Set up new accounts, established customer credit and set up payment methods.
Telemarketing Agent
Tg Marketing
Salida, CA
02.2010 - 04.2021
- Completed daily cold calling and outreach to build a sales pipeline
- Cold called over 200 potential customers per day to help with marketing efforts and increase sales
- Build relationships with customers using strong persuasion and active listening skills
- Answered questions about company offerings with knowledgeable responses about products and services.
Blood Collection Specialist
Delta Blood Bank
Stockton, CA
04.2006 - 02.2010
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Used personal protective equipment correctly to protect coworkers and patients
- Centrifuged blood samples as outlined in clinical protocols.
Education
High School Diploma - undefined
Davie County Early College High School
Jun 1996
Skills
- Installation Requirements
- Teller Transactions
- Revenue Growth
- Windows Vista
- Sterilization Procedures
- Online Databases
- Compliance Assurance
Affiliations
- Lions Club
- American Marketing Association
Timeline
Customer Service Sales Representative
Mike's Mobil
11.2022 - 03.2023
Inside Sales Representative
Utility Telecom
08.2016 - 07.2022
Telemarketing Agent
Tg Marketing
02.2010 - 04.2021
Blood Collection Specialist
Delta Blood Bank
04.2006 - 02.2010
High School Diploma - undefined
Davie County Early College High School