Thomas Tanouye
Seattle,WA
Summary
Welcoming and caring attitude to make guests feel comfortable. Worked as a Craft Beer Taproom Owner/Manager emphasizing outstanding customer service. Established continuing relationships with repeat customers, keeping them coming back over the coming months/years. Strong mechanical skills keeping all equipment in working order.
Overview
40
40
years of professional experience
Work History
Beertender
Tap Libations, LLC
Seattle, WA
07.2022 - Current
- In charge of all Food Ordering and keeping track of inventory
- Sampling out 60 tap beverages of differing styles and types and relaying detailed information about them
- Handling multiple tasks simultaneously while maintaining attention to detail.
Amazon Associate
Amazon
SeaTac, WA
02.2022 - Current
- Trained for 8 different positions in a busy Sortation Center
- Worked closely with dozens of other Associates and Management to ensure a safe and efficient work flow
Taproom Owner/Manager
Craft Brew 2 Go LLC
Reno, NV
04.2018 - Current
- Managed daily operations
- Hired and trained staff
- Ordered food and supplies
- Developed relationships with purveyors and machine maintenance companies
Licensed Massage Therapist
The Massage Bar
Seattle, WA
10.1996 - 02.2019
- 22+ years with the company
- Performed massage in a busy airport location
- Communicated with clients to achieve significant stress reduction and increased relaxation
- Promoted to an Assistant Manager position(Sacramento Airport)
- Promoted to Location Manager(SeaTac Airport) and was in charge of over 50 employees
Restaurant Worker
OSF International
Seattle
05.1984 - 08.2006
- Employed for 22+ years
- Started as a dishwasher and worked my way up the ranks
- Busiest store in the franchise
- Worked with 30+ employees on any given day
Education
Licensed Massage Practitioner(WA) - Professional Massage
Seattle Massage School
Seattle05-1994
Bachelor of Arts - Anthropology
University of Washington
Seattle09-1991
Skills
- Service-oriented mindset
- Anticipating guest needs
- Courteous
- Hard working team player
Personal
- I love to travel and learn about the different places and cultures in our world. Seeing life through the eyes of someone from a different country/culture is fascinating and is an experience that gives one personal growth.
- I am a positive focused person. In my daily life I try to go about doing little acts of kindness and always try to view things from another persons perspective.
References
References available upon request.
Timeline
Beertender
Tap Libations, LLC
07.2022 - Current
Amazon Associate
Amazon
02.2022 - Current
Taproom Owner/Manager
Craft Brew 2 Go LLC
04.2018 - Current
Licensed Massage Therapist
The Massage Bar
10.1996 - 02.2019
Restaurant Worker
OSF International
05.1984 - 08.2006
Licensed Massage Practitioner(WA) - Professional Massage
Seattle Massage School
Bachelor of Arts - Anthropology
University of Washington
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