Hardworking employee that genuinely enjoys customer service. Great multitasking, and time management abilities. Developed strong interpersonal skills and is highly devoted to giving every patron a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Beertender
Black Dagger PDX
Portland, OR
03.2021 - 10.2022
Served beer and wine to hundreds of customers from the beer cart
Problem solving while working solo shifts
Maintained a clean and organized work area
Followed health and safety guidelines
Provided excellent service in a friendly and authoritative manner
Server/Cocktail Server
The Sexton
Seattle, WA
05.2017 - 05.2018
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Communicated with kitchen and bar staff to best serve customers.
Server
Stones Gastropub
Wenatchee, WA
11.2015 - 03.2017
Making drinks according to recipes, using standard measuring tools and ingredients.
Serving beer, wine, cocktails, and other beverages in accordance with local regulations.
Greeting customers in a friendly manner, taking orders accurately and efficiently.
Handling multiple tasks simultaneously while maintaining attention to detail.
Cross-training on various roles within the restaurant and bar operations.
Education
GED -
Skill Source
Wenatchee, WA
06-2009
Skills
Problem solving
Responds to difficult situations professionally
Anticipates customer needs
Great attention to detail
Front desk management
Employee scheduling
Works well on a team or solo
Food Running
Health codes compliance
Glassware maintenance
Beverage Preparation
Point of sale systems
Service-oriented mindset
Responsible Alcohol Service
Reference
Scott Kinard of Black Dagger PDX (owner/operator) 602-770-6122