Thomas Thanthima
Saint Petersburg,FL
Summary
Proactive Food Runner, Production Worker, and Server with extensive experience managing high-pressure situations and delivering outstanding customer service. Skilled in order accuracy, safety procedures, and maintaining clean, organized work environments. Known for exceptional time management, teamwork, and the ability to adapt quickly to changing conditions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Food Runner
Spinners Restaurant
07.2021 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Production Worker
EnerSys
11.2019 - 09.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
Server
Sushi Inc.
02.2016 - 04.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Education
High School Diploma -
Saint Petersburg High School
2501 5th Ave N St.Petersburg06.2016
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Anticipating Customer Needs
- Relationship Building
- Safety awareness
- Active Listening
- Team building
- Excellent Communication
Timeline
Food Runner
Spinners Restaurant
07.2021 - Current
Production Worker
EnerSys
11.2019 - 09.2021
Server
Sushi Inc.
02.2016 - 04.2019
High School Diploma -
Saint Petersburg High School
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