Thomas Timmerman
Woodstown
Summary
Adaptable and resourceful with positive outlook and knack for troubleshooting technical issues. Possesses foundational knowledge of computer systems and networks, paired with skills in hardware installation and software configuration. Committed to leveraging technology to ensure seamless operations and enhance user experience.
Overview
2
2
years of professional experience
Work History
IT Technician
Boston University
09.2024 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Dishwasher
Town and Country Golf Links
05.2023 - 08.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Education
Bachelor of Arts - Computer Science
Boston University
Boston, MA05-2028
High School Diploma -
St Joseph's Preparatory School
Philadelphia, PA06-2024
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Remote support
- Network troubleshooting
Timeline
IT Technician
Boston University
09.2024 - Current
Dishwasher
Town and Country Golf Links
05.2023 - 08.2024
Bachelor of Arts - Computer Science
Boston University
High School Diploma -
St Joseph's Preparatory School
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