Thomas Van Duerm
Naperville,IL
Summary
Motivated college student eager to break into sales. Strong communicator with hands-on experience in customer engagement, online sales, and relationship building. Driven to learn, contribute, and grow in a fast-paced sales environment.
Overview
5
5
years of professional experience
Work History
Member Engagement Intern
American Association of Insurance Services
05.2024 - Current
- Support marketing and sales teams with customer engagement projects.
- Assist with social media and email outreach campaigns.
- Analyze customer feedback to improve communication strategies.
- Help coordinate events and webinars to promote brand awareness.
- Coordinated projects with cross-functional teams to streamline operational processes.
- Developed reports summarizing findings and recommendations for management review.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Independent Seller
Online Vinyl Record Seller
01.2021 - Current
- Generated over $50,000 in sales through online vinyl marketplace.
- Managed storefront operations: listings, pricing, product photos, and customer communication.
- Ensured fast, accurate shipping and maintained a 5-star seller rating.
- Used market research to optimize pricing and increase revenue.
- Managed inventory processes to ensure accurate stock levels and timely fulfillment of customer orders.
- Analyzed market trends to identify new opportunities for product sourcing and expansion.
Education
Marketing & Business Administration (Double Major) -
Aurora University
Aurora IL 05-2026
Associate of Arts -
College of DuPage
05-2024
Skills
- Microsoft Office
- Communication
- Organization
- Time Management
- Customer Engagement
- Digital Marketing
- Market research
- Project coordination
- Public speaking
Accomplishments
- National Honor Society — Phi Theta Kappa
- Dean’s List — Spring & Fall 2023, Fall 2024, Spring 2025
Timeline
Member Engagement Intern
American Association of Insurance Services
05.2024 - Current
Independent Seller
Online Vinyl Record Seller
01.2021 - Current
Marketing & Business Administration (Double Major) -
Aurora University
Associate of Arts -
College of DuPage