Thomas Vivelo

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer, balancing at end of shifts.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Monitored inventory levels and restocked merchandise as needed to ensure product availability.
• Built relationships with customers to encourage repeat business.

• Coordinated VIP experiences, ensuring seamless service and guest satisfaction.
• Developed relationships with high-profile clients to enhance loyalty and repeat visits.
• Managed event logistics, including reservations, seating arrangements, and special requests.
• Oversaw VIP area operations, maintaining a high level of ambiance and exclusivity.
• Collaborated with management to design promotional events that attract new clientele.
• Resolved guest issues promptly, enhancing overall guest experience and retention rates.
• Demonstrated exceptional problem-solving skills to address client concerns in a timely manner, reinforcing a reputation for outstanding service.
• Developed strong relationships with clientele, resulting in repeat business and increased revenue.
• Conducted pre-event briefings with staff members to ensure smooth operations and adherence to service standards.

Oversee all operations of club