Thomas Whatley
Atlanta,GA
Summary
Responsible Courier brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Overview
15
15
years of professional experience
Work History
Sales Associate
S&P Data Digital - Client: Fastwyre Broadband
10.2021 - Current
- Increased Fiber Internet sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted internet customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new internet customers by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Exceeded monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Manager
Whatley Financial
05.2009 - Current
- Increased loan fee commissions by developing and implementing effective sales strategies.
- Built long-lasting commercial loan client relationships through excellent customer service and consistent followups.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns. Learned Atlanta transportation systems and roads.
- Met with clients at their location or at subject property, delivering presentations, and educating on product and service features and offerings.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Negotiated contracts with clients and customers, ensuring the best pricing and terms for company profitability.
Sales Customer Support Specialist
Alorica - Client: United Healthcare
09.2016 - 07.2019
- Boosted Health Savings Account customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined processes for increased productivity and reduced response times.
- Increased sales revenue for Optum Pharmacy customers by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly pharmaceutical sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Arts - Economics
University of North Carolina At Chapel Hill
Chapel Hill, NCSkills
- Product Sales
- In-Depth Knowledge of Atlanta Businesses and Roads
- Outgoing Personality
- Bloodborne Pathogen Handling & Transportation Certified
- HIPAA Certified
- Flexible Schedule
- Attention to Detail
- Expert Time Management
- Zero Points on License
Timeline
Sales Associate
S&P Data Digital - Client: Fastwyre Broadband
10.2021 - Current
Sales Customer Support Specialist
Alorica - Client: United Healthcare
09.2016 - 07.2019
Sales Manager
Whatley Financial
05.2009 - Current
Bachelor of Arts - Economics
University of North Carolina At Chapel Hill
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