Over 20 plus years in public speaking, organizing peoples, events , musical bands and public actives. In addition to assisting in and establishing Non-Profit Organizations.
Overview
1
1
year of professional experience
Work History
General Manager in Training
Karl Pridemore
09.2022 - Current
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
GED -
Virginia Department of Education
Richmond Virginia
05.1988
Skills
Performance Improvement / Assistance with human development