THOMAS YEP
Prineville,Oregon
Summary
Results-driven owner and manager with extensive experience in food service operations. Skilled in enhancing service quality, ensuring food safety compliance, and fostering team collaboration to achieve business goals.
Overview
16
16
years of professional experience
Work History
Owner
Yeps Mobile Kitchen
Prineville, Oregon
11.2022 - 03.2025
- Formulated marketing strategies to boost brand visibility and customer engagement.
- Trained and mentored staff, enhancing service quality and team performance.
- Established customer service protocols for efficient inquiry handling and issue resolution.
- Managed financial records, ensuring accurate budgeting and expense tracking.
- Analyzed sales data to identify trends and guide business decisions.
- Maintained strong relationships with clients through exceptional customer service.
Manager
Stewart's Firefighter Catering
Redmond, Oregon
01.2009 - 01.2022
- Managed on-site operations for up to 1,500 meals in high-demand environments.
- Supervised entire crew and convoy from departure to fire camp, ensuring efficiency.
- Served as lead mechanic for fleet, including trucks, semi tractors, and mobile units.
- Acted as primary contact for government officials regarding food and beverage consultations.
- Oversaw adherence to government standards for food ordering and COVID guidelines.
- Drove all vehicles in fleet, ensuring timely arrival of equipment and supplies.
- Ensured compliance with food safety standards through staff supervision and training.
- Cultivated a consistent, calm work environment to enhance team performance.
Education
High School Diploma -
Moreno Valley High School
Moreno Valley, CA06-2007
Skills
Management experience
- Team collaboration
- Work ethic
- Food safety compliance
- Marketing strategy
- Customer service excellence
- Financial oversight
- Staff training and development
- Sales analysis
- Operations management
- Time management
- Conflict resolution
- Negotiation techniques
Hobbies and Interests
- Motorcycles
- CrossFit
- Motivational/Personal Growth literature
- Travel
- Snowboarding
- My family
References
References available upon request.
Timeline
Owner
Yeps Mobile Kitchen
11.2022 - 03.2025
Manager
Stewart's Firefighter Catering
01.2009 - 01.2022
High School Diploma -
Moreno Valley High School