Thomas Zavala
Ventura,CA
Summary
Proficient in customer relationship management and sales strategy development. Leverages extensive product knowledge and strong communication skills to address client needs effectively. Demonstrated success in meeting sales targets and enhancing client loyalty.
Overview
11
11
years of professional experience
Work History
Small Format Sales Representative
Pepsi
01.2023 - Current
- Developed and implemented sales strategies to drive revenue growth in small format retail accounts
- Cultivated relationships with key decision makers to secure new business opportunities
- Analyzed market trends and competitor activity to identify opportunities for market expansion
- Provided exceptional customer service and support to ensure client satisfaction and loyalty to over 150 accounts on my route.
Lead Merchandiser
Pepsi
08.2022 - 01.2023
- Implemented merchandising strategies to drive sales and increase customer engagement (Premier process)
- Trained new hires to meet Pepsi standards
- Preached the importance of rotating product to create less waste
- Collaborated with teams to create compelling product displays fast and effectively
Warehouse Loader
Pepsi
09.2017 - 08.2022
- Efficiently and accurately loaded and unloaded merchandise from trucks
- Excelled CPH numbers on a daily basis
- Took upon the role of moving Semi-Trucks from dock to staging area.
Merchandiser
Pepsi
03.2017 - 09.2017
- Effectively and efficiently placed product to the floor
- Provided clean and organized back room
- Developed key relationships with store management
Shift Lead
Walgreens
11.2013 - 02.2017
- Managed a team of employees and provided guidance and direction during shifts
- Ensured all operational tasks were completed in a timely and efficient manner
- Handled customer inquiries and complaints with professionalism and resolve
- Responsible for opening and closing duties, including cash handling and inventory management
Education
Associate in Cybersecurity - Cybersecurity
Moorpark College
Moorpark, CA01-2027
High School Diploma -
Pacifica High School
Oxnard, CA06.2014
Skills
- Respectful
- Ambitious
- Time Management
- Networking skills
- Adaptability
- Goal oriented
- Teamwork and collaboration
- Excellent communication
- Problem-solving
Languages
English
Spanish
Timeline
Small Format Sales Representative
Pepsi
01.2023 - Current
Lead Merchandiser
Pepsi
08.2022 - 01.2023
Warehouse Loader
Pepsi
09.2017 - 08.2022
Merchandiser
Pepsi
03.2017 - 09.2017
Shift Lead
Walgreens
11.2013 - 02.2017
Associate in Cybersecurity - Cybersecurity
Moorpark College
High School Diploma -
Pacifica High School
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