Thomas Zeigler
Snohomish,WA
Summary
Dynamic Assistant Manager and Photo Specialist with a proven track record at Walgreens, adept in operations management and customer relations. Excelled in staff supervision, fostering team motivation, and enhancing customer satisfaction. Skilled in money handling and staff training, significantly reducing cash discrepancies and improving service quality. Achieved notable success in resolving customer complaints and streamlining inventory processes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Manager
Walgreens
Everett, WA
10.2010 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Photo Specialist
Walgreens Boots Alliance
Everett, WA
11.2001 - 10.2010
- Completed complex photo shoots at indoor and outdoor venues.
- Managed escalated customer orders to meet aggressive deadlines and special orders.
- Accepted and completed in-person and online orders for photographs and photo merchandise.
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
Education
Associate - Business Management
Everett Community College
Everett, WA09.2024
Associate - Accounting
Everett Community College
Everett, WA06.2024
Skills
- Money Handling
- Customer Relations
- Team motivation
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Operations Management
Certification
Bookkeeping
Timeline
Assistant Manager
Walgreens
10.2010 - 02.2017
Photo Specialist
Walgreens Boots Alliance
11.2001 - 10.2010
Associate - Business Management
Everett Community College
Associate - Accounting
Everett Community College