Thomas Zink
Brownsburg
Summary
Background in customer interactions and service solutions. Skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
05.2022 - 12.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Resolved customer complaints with empathy.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Cyber Security
Bellevue University
Bellevue, NE05-2027
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Call center experience
- Time management
Timeline
Associate
Walmart
05.2022 - 12.2024
No Degree - Cyber Security
Bellevue University
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