Thomas Anthony Cerrito
Boca Raton
Summary
Adaptable server and bartender with strong customer service skills and hospitality expertise. Bilingual in Spanish and English, delivering positive guest interactions and promoting sales effectively.
Overview
5
5
years of professional experience
Work History
Server/ Bartender
Park Avenue BBQ Grille
Boynton Beach
03.2024 - Current
- Delivered exceptional service to high volume of daily customers, enhancing overall dining experience.
- Greeted customers, answered questions, and recommended specials to drive sales.
- Promoted desserts, appetizers, and specialty drinks, contributing to increased revenue.
- Trained new servers on restaurant policies and procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Team Member
Coldstone Creamery
Wellington
09.2023 - 02.2024
- Delivered exceptional customer service in a fast-paced ice cream shop.
- Engaged customers with product knowledge and friendly recommendations.
- Maintained a clean and organized work area throughout shift.
Grocery Bagger
Publix
Wellington
05.2021 - 12.2021
- Packed customer groceries efficiently and accurately for easy transport.
- Retrieved carts from returns and parking lot.
- Greeted customers and provided assistance with bagging groceries.
Education
Associate of Arts -
Florida Atlantic University
Boca Raton, FL05-2026
High School Diploma -
Wellington High School
Wellington05-2025
Skills
- Hospitality management
- Customer service
- Positive guest interactions
- Sales promotion
- Time management
- Bilingual in Spanish and English
Timeline
Server/ Bartender
Park Avenue BBQ Grille
03.2024 - Current
Team Member
Coldstone Creamery
09.2023 - 02.2024
Grocery Bagger
Publix
05.2021 - 12.2021
Associate of Arts -
Florida Atlantic University
High School Diploma -
Wellington High School