Overview
Work History
Education
Skills
Additional Information
Timeline
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Thomas C Zapata Jr

Overview

3
3
years of professional experience

Work History

Platinum Administrator

Topgolf International Inc.
04.2023 - Current
  • Lead/Oversee Platinum Membership Program
  • Membership Sales & Hospitality.
  • Member Communication/Account Management
  • Platinum Callaway Club & Material inventory management.
  • Increased revenue collection by implementing efficient and effective strategies.

Event Sales Administration

Topgolf International Inc.
07.2022 - 04.2023
  • Built relationships with customers and community to promote long term business growth.
  • Provide excellent guestservice by addressing client queries and concerns.
  • Maintain accurate records of client interactions and bookings.

Crew Member

Dunkin' Donuts
08.2021 - 09.2022
  • Prepared and served food and beverages according to Dunkin' Donuts standards, including coffee, donuts, sandwiches, and specialty drinks.
  • Managed cash transactions and operated the cash register, ensuring accuracy and efficiency in processing payments.
  • Collaborated with team members to complete tasks and provide excellent service during peak hours and busy periods.

Education

Bachelor of Arts - Political Science

SUNY Stony Brook
Stony Brook, NY
05.2024

Associate of Science - Chemistry

Suffolk County Community College
Selden, NY
01.2022

High School Diploma -

Tottenville High School
Staten Island, NY
06.2018

Skills

  • MS Office Suite, Word, PowerPoint, Excel, Outlook, Google Suite, Salesforce
  • Social Media, Customer Service, Client Management, Marketing
  • Strong Verbal, Listening and Written Communication

Additional Information

Undergraduate Thesis : (working paper) Spring 2021 - Present

  • "American Foreign Policy – How to Support and Sustain the Reformists in Iran?”
  • "Is Africa Becoming the New China? A Comparative Analysis of Economic Development"
  • Teaching Assistant : HUI 239 - Modern Italy - Dr. Frank Scricco (Supervisor)
  • Work closely with the lead teacher to align teaching strategies, discuss student progress, and plan lessons
  • Assist with grading assignments, tests, and exams. Provide feedback to students on their work and help them understand areas for improvement.

Timeline

Platinum Administrator

Topgolf International Inc.
04.2023 - Current

Event Sales Administration

Topgolf International Inc.
07.2022 - 04.2023

Crew Member

Dunkin' Donuts
08.2021 - 09.2022

Bachelor of Arts - Political Science

SUNY Stony Brook

Associate of Science - Chemistry

Suffolk County Community College

High School Diploma -

Tottenville High School

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Thomas C Zapata Jr