Thomasina Rivers
Columbia,MD
Summary
Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.
Efficient FC Associate known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, order fulfillment, and logistics coordination. Excel at time management, problem-solving, and teamwork, ensuring smooth warehouse operations and customer satisfaction.
Overview
8
8
years of professional experience
2005
2005
years of post-secondary education
Work History
FC Associate
Amazon Delivery Station
Hanover, MD
03.2019 - Current
- Operated material handling equipment to move packages efficiently.
- Maintained safety standards while performing daily warehouse tasks.
- Assisted in inventory management and stock organization procedures.
- Collaborated with team members to ensure timely package processing.
- Monitored equipment performance and reported maintenance needs promptly.
- Trained new associates on operational procedures and safety protocols.
- Conducted quality checks on outgoing shipments for accuracy.
- Implemented process improvements to enhance workflow efficiency.
- Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
- Demonstrated strong problem solving skills when dealing with difficult situations.
- Collaborated with other departments to provide excellent customer service.
- Ensured compliance with health and safety regulations in the workplace.
- Processed returns according to company policies and procedures.
- Labeled boxes and placed in outbound collection areas.
Shuttle Bus Driver
Broadway Services, Inc.
Baltimore, MD
07.2018 - 03.2019
- Transported passengers safely between designated locations.
- Conducted pre-trip inspections to ensure vehicle safety and functionality.
- Assisted passengers with boarding and disembarking procedures.
- Maintained accurate logs of mileage, fuel use, and passenger counts.
- Communicated effectively with dispatch regarding route changes and delays.
- Adhered to local traffic laws and company safety policies at all times.
- Provided exceptional customer service to enhance passenger experience.
- Collaborated with team members to improve operational efficiency and service quality.
- Followed schedules and routes to maintain timely arrivals and departures.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Supported riders with disabilities by operating transportation assistance equipment.
Education
Certificate - Dental Assistant
Fortis Institute
Towson, MD 10.2009 - 08.2010
Walbrook High School
Baltimore, MDSkills
- Equipment operation
- Inventory management
- Quality assurance
- Process improvement
- Safety compliance
- Package handling
- Route navigation
- Operational efficiency
- Team collaboration
- Problem solving
- Effective communication
- Training and mentoring
- Time management
- Attention to detail
- Packing efficiency
- Barcode scanning
- Workplace organization
- Warehouse safety
- Equipment troubleshooting
- Product Inspections
- Order ticket reading
- Weight and dimension measurement
- Troubleshooting techniques
- Pick-list processing
- Record keeping
- Hand-eye coordination
- Product packaging
- Quality control
- Shipment preparation
- Inventory error correction
- Labeling and tagging
- Multitasking capacity
- Order fulfillment
Timeline
FC Associate
Amazon Delivery Station
03.2019 - Current
Shuttle Bus Driver
Broadway Services, Inc.
07.2018 - 03.2019
Certificate - Dental Assistant
Fortis Institute
10.2009 - 08.2010
Walbrook High School