Thomas M. Russomanto
Ronkonkoma,New York
Summary
Dynamic Account Executive with a proven track record at Marcus Evans Group, specializing in account planning and managing client relationships. Leveraged competitor tracking and research analysis to enhance customer loyalty, significantly improving operational efficiency. Expert in systems software, with a keen eye for business growth opportunities. Demonstrates exceptional leadership in driving revenue and operational improvements.
Overview
4
4
years of professional experience
Work History
Account Executive
Marcus Evans Group
Manhattan, NY
02.2024 - Current
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Maintained accurate records of all sales activities using CRM software systems.
- Researched market conditions in local, regional, or national areas to determine potential sales of a product or service.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
Operations Specialist
US Medical Staffing Inc.
Melville, NY
07.2022 - 03.2024
- Identified areas of improvement in current operations systems and implemented changes accordingly.
- Monitored performance metrics and tracked progress against goals to identify opportunities for improvement.
- Provided training and guidance to staff on operational procedures, policies, and regulations.
- Developed reports detailing operational performance, trends, costs, productivity.
Healthcare Account Analyst
US Medical Staffing Inc.
Melville, NY
08.2020 - 03.2024
- Lead oversight of both Suffolk and Nassau County Department of Health accounts.
- Manage the partnership between the New York State Department of Health and U.S. Medical Staffing.
- Managed a budget of $6.7M, identifying key risk factors, and investment viability.
- Develop and implement policies and procedures that achieve financial goals while meeting client and associate expectations.
- Manage a database of personnel activities using digital record-management systems.
- Improve financial effectiveness and overall operational efficiency by informing and advising board members of current trends, issues, and activities in healthcare to facilitate decision-making.
Education
Bachelor of Science - Health Administration
The University of Tampa
Tampa, FL05-2019
Skills
- Account planning
- Competitor tracking
- Business growth opportunities
- Systems and software expertise
- Managing client relationships
- Research and analysis
- Operations
Proficient In
CRM
Hubspot
Salesforce
HIPAA
Microsoft Excel
Microsoft Word
Technology
Timeline
Account Executive
Marcus Evans Group
02.2024 - Current
Operations Specialist
US Medical Staffing Inc.
07.2022 - 03.2024
Healthcare Account Analyst
US Medical Staffing Inc.
08.2020 - 03.2024
Bachelor of Science - Health Administration
The University of Tampa
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