Thompson Shetterly
Rossotti’s Alpine Inn
Eureka,California
1
year of professional experience
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Work History
Host
11 Months- Greeted and seated guests, ensuring a warm and welcoming environment.
- Managed reservation system to optimize seating efficiency during peak hours.
- Communicated guest needs to kitchen and service staff for seamless dining experience.
- Assisted in training new hosts on policies and customer service standards.
- Provided support in managing waitlists, improving guest turnover times effectively.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
History
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Adaptable to change
Detail-oriented
Timeline
Host
Rossotti’s Alpine Inn
09.2025 - CurrentRead More
College of The Redwoods
History
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