Summary
Overview
Work History
Education
Skills
Timeline
Generic

Threasa Chronister

Galion

Summary

Dynamic dispatcher with proven expertise at Hyper Transportation LLC, enhancing customer satisfaction through efficient dispatching and problem-solving. Skilled in dispatch software and stress tolerance, I successfully implemented a new scheduling system, optimizing routes and reducing response times, ensuring timely assistance and seamless operations.

Overview

8
8
years of professional experience

Work History

Dispatcher

Hyper Transportation LLC
02.2024 - 04.2025
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Load Planner

Expressway Logistics LLC
04.2018 - 02.2024
  • Trained new team members on load planning software and procedures, fostering a collaborative work environment.
  • Reduced transportation costs for the company with effective load planning and consolidation techniques.
  • Coordinated with carriers for on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery and recovering loads.
  • Updated company database with shipping information using [Software] to maintain visibility of operations for management.

Dispatcher Coordinator

PCC Transportation
06.2017 - 02.2018
  • Improved customer satisfaction with timely and accurate dispatching of service requests.
  • Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
  • Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.

Education

High School Diploma -

Gahanna Lincoln High School
Gahanna
07-1979

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Dispatch software
  • Stress tolerance
  • Time management
  • Dispatching procedures
  • Prioritizing calls
  • Problem-solving
  • Customer relations
  • Dispatch coordination

Timeline

Dispatcher

Hyper Transportation LLC
02.2024 - 04.2025

Load Planner

Expressway Logistics LLC
04.2018 - 02.2024

Dispatcher Coordinator

PCC Transportation
06.2017 - 02.2018

High School Diploma -

Gahanna Lincoln High School

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