Thorough and reliable Housekeeping owner experienced in providing housekeeping for high-traffic locations. Expertise in inspecting units, maintaining adequate inventory and supplies and organizing laundry services. Clear communicator when interacting with team and courteous, professional attitude with guests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeping Manager
Sunshine Cleaning & More LLC
2021.01 - 2023.11
Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems.
Reduced staff turnover by providing ongoing training, support, and mentorship to team members.
Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
Established strong relationships with vendors to negotiate favorable pricing on linens, amenities, and cleaning products.
Developed comprehensive standard operating procedures to guide the housekeeping team in delivering consistent service quality.
Professional Home Cleaner
Sun Shine Cleaning
2018.04 - 2021.11
Improved client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Performed deep-cleaning tasks for optimal results, including scrubbing floors, sanitizing surfaces, and dusting furniture.
Streamlined organization in clients'' homes with decluttering strategies and space-saving techniques.
Increased client retention through consistent communication and addressing specific concerns or requests promptly.
Established trust with clients through professionalism, reliability, and attention to detail during every home cleaning appointment.
Education
High School Diploma -
West Brunswick High School
Shallotte, NC
06.2014
Skills
Dusting furniture
Window Cleaning
Cleaning practices
Task Delegation
Customer service-focused
Performance Improvements
Scheduling and Planning
Guest Relations
Cleaning bathrooms
Vacuuming and sweeping
Customer Relationship Management
Certification
Licensed
Insured
Timeline
Housekeeping Manager
Sunshine Cleaning & More LLC
2021.01 - 2023.11
Professional Home Cleaner
Sun Shine Cleaning
2018.04 - 2021.11
High School Diploma -
West Brunswick High School
Licensed
Insured
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