Thrimani Kankanamalage
Scarborough
Summary
Personable and upbeat with excellent communication, organizational, and multitasking skills, ensuring smooth guest experiences and efficient table management. Dedicated to creating a welcoming atmosphere while providing exceptional customer service. Fluent in English and Sinhala, allowing me to effectively communicate with diverse customers and build strong connections within the Sri Lankan community.
Overview
2
2
Languages
Work History
Hostess
Sunset Grill
Scarborough, ON, Canada
09.2025 - 02.2026
- Greeted and seated guests promptly to enhance customer experience.
- Assisted with menu explanations and answered guest inquiries effectively.
- Coordinated with team members to maintain smooth restaurant operations.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Provided patrons with estimated waiting times during peak service hours.
- Promoted business loyalty by fostering positive customer relationships.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Took initial drink orders and relayed information to wait or bar staff.
- Reference: Mr. Shankar (647-628-6992)
Education
Cambridge Ordinary Level (O Levels) - Commerce
Lyceum International School
Wattala, Sri Lanka01-2024
Ontario Secondary School Diploma (OSSD) -
Saint Mother Teresa Catholic Academy
Scarborough, ON, Canada06-2026
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Interactive communication skills
- Guest engagement
- Complaint handling
- Efficient collaboration
- Table assignment
- Server support
- Promotional awareness
- Calm demeanor
Languages
English
Full Professional
Sinhala
Professional Working
Interests
- Dancing
- Music
- Avid Reader
- Graphic Design
- Documenting and sharing travel experiences
- Drawing and Painting
- Fashion
- Personal Development and Self-Improvement
Timeline
Hostess
Sunset Grill
09.2025 - 02.2026
Cambridge Ordinary Level (O Levels) - Commerce
Lyceum International School
Ontario Secondary School Diploma (OSSD) -
Saint Mother Teresa Catholic Academy
Awards and Extra-Curriculars
Lyceum International School, 32 Royal Pearl Gardens, Road, Wattala 11300, Sri Lanka, School Assembly Speaker Award (years 2022 & 2019), 1 place award for Senior English Best Speaker Contest (2021), Community involvement awards (2023, 2019), 1 Runner-up award at the Junior Inter-house Debating competition (2019), LAMDA (London Academy of Music & Dramatic Art) Distinction Awards (2019, 2018, 2017, 2015), 1 Place in High Jump & 4 x 50m relay at TISSL’s ISAC tournament (2016)