Thristian Rodriguez Cruz
Hartford,CT
Summary
Accomplished Lead Ramp Agent with a proven track record at Avelo, excelling in workload management and customer service. Expert in aircraft towing and marshaling, with a knack for enhancing operational efficiency and safety. Trained new agents, ensuring adherence to aviation regulations. Contributed significantly to reducing loading delays and improving on-time flight performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
year of professional experience
Work History
Lead Ramp Agent
Avelo
10.2024 - Current
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Connected electrical power unit and hoses to aircraft.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Coordinated ground crew activities to complete objectives on schedule.
- Stocked aircraft cabins with necessary equipment and supplies.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Guided aircraft into and out of parking positions using hand signals.
- Assisted in receiving, stocking and distribution of merchandise.
- Strapped items down over protective padding to secure throughout transportation.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Ramp Agent
Unifi
10.2023 - Current
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Guided aircraft into and out of parking positions using hand signals.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Connected electrical power unit and hoses to aircraft.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA09-2023
Skills
- Aircraft towing
- Baggage handling
- Load planning
- Hazardous materials handling
- Marshaling aircraft
- Pushback and towing
- Aviation regulations
- Loading and unloading
- Workload management
- Security awareness
- Customer service
- Ramp service
- Problem-solving
- New agent training
- Incident reporting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Auto Repair/Restoration
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Lead Ramp Agent
Avelo
10.2024 - Current
Ramp Agent
Unifi
10.2023 - Current
High School Diploma -
Penn Foster Career School
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