Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thu Nguyen

Philadelphia,PA

Summary

Hardworking and dedicated professional with a solid foundation in customer service. Possesses a keen attention to detail and a commitment to ensuring accuracy in all interactions. Adept at multitasking and organization. Seeking a dynamic and challenging role where I can leverage as well as build my skillset to deliver exceptional results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Spa Coordinator

ABN & Spa
06.2020 - Current
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Managed inventory effectively, minimizing waste while maintaining adequate supplies for daily operations.
  • Continuously updated knowledge of industry trends to ensure that the spa remained competitive in its offerings.
  • Enhanced customer satisfaction by providing exceptional service and creating personalized spa experiences.

Lead Nail Technician

L'amitie
04.2018 - 06.2019
  • Enhanced client satisfaction by providing high-quality nail services and maintaining a clean work environment.
  • Continuously improved technical skills through professional development courses and staying current on industry trends to provide outstanding service quality.
  • Implemented effective time management strategies for completing nail services within allotted appointment durations while maintaining high quality results.

Casino Dealer

Parx Casino & Racetrack
04.2014 - 04.2019
  • Enhanced customer experience by providing exceptional service and maintaining a professional demeanor during casino games.
  • Ensured game integrity by meticulously following gaming procedures and monitoring player activity.
  • Increased table game efficiency with effective chip handling and accurate card dealing techniques.
  • Developed strong rapport with guests, resulting in regular clientele and increased tips for excellent service.

Education

Some College (No Degree) - Health Science

Bucks County Community College
Newtown, PA

Skills

    • Guest Relations
    • Customer Service
    • Organizational Abilities
      • Schedule Coordination
      • Inventory control
      • Analytical and Critical Thinking

Certification

Google IT Support certification

Timeline

Spa Coordinator

ABN & Spa
06.2020 - Current

Lead Nail Technician

L'amitie
04.2018 - 06.2019

Casino Dealer

Parx Casino & Racetrack
04.2014 - 04.2019

Some College (No Degree) - Health Science

Bucks County Community College

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Thu Nguyen