Bilingual professional with expertise in beverage preparation, kitchen operations, and media management. Seeking a role at Kokee Tea to apply hands-on experience in customer service and contribute to a positive customer experience.
Overview
4
4
years of professional experience
Work History
Kitchen Assistant and Media Manager
DH's Cakes
Springfield, VA
04.2022 - Current
Baked fresh cake and butter cream for the main baker to decorate cakes based on customer orders.
Measured, mixed and prepped raw materials according to recipes.
Followed food safety guidelines.
Packaged products for delivery.
Created and managed social media accounts (Facebook) to showcase the products.
Took high-quality photos and videos of the products for use on social media.
Waiter and Barista
Adora Art Hotel
Ho Chi Minh City , Vietnam
11.2020 - 05.2021
Answered questions about menu items, ingredients, and pricing.
Handle cash transactions accurately.
Served food and beverages to guests at tables.
Cleaned dishes and tables.
Worked closely with kitchen and bar staff for efficient service.
Cashier and Barista
Viva Star Coffee
Ho Chi Minh City , Vietnam
05.2020 - 09.2020
Took customer orders and handled payments at the cash register.
Guide guests to empty tables based on the management software
Prepared drinks or desserts.
Served drinks to guests, cleaned up after guests leave
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.