THUNDERCHILD THOMAS
Pbpn Tribe
Mayetta
1
Certification
16
years of professional experience
Dynamic executive and marketing professional with a robust background in inventory management, human resources, and high-volume multi-unit retail operations. Proven expertise in financial records management and transaction oversight, ensuring accuracy and compliance while leveraging financial software to enhance budgeting processes. Recognized for strong analytical skills that drive improvements in financial operations and efficiencies, alongside a commitment to team collaboration and achieving organizational goals. Seeking a high-level position within a professional corporate environment to contribute to strategic initiatives and operational excellence.
Work History
Finance Assistant
1 Year 7 Months- Managed financial transactions and maintained accurate records in accounting software.
- Assisted in budget preparation and tracking to ensure compliance with organizational goals.
- Developed streamlined procedures for reconciliations, enhancing efficiency in reporting processes.
- Collaborated with cross-functional teams to analyze financial data for strategic decision-making.
- Led initiatives to improve internal controls, reducing errors and increasing accountability within finance operations.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
Turf Team
1 Year1 Year
Housekeeping Supervisor
1 Year- Supervised daily cleaning operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained and mentored housekeeping staff on best practices and safety protocols.
- Developed and implemented efficient scheduling for housekeeping teams to optimize workflow.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste.
- Analyzed housekeeping procedures, identifying opportunities for process improvements and cost savings.
Recruiting Specialist
1 Year 6 Months- Developed and implemented recruitment strategies to attract top talent for diverse positions.
- Conducted comprehensive candidate screenings and interviews to ensure alignment with organizational culture.
- Collaborated with department managers to identify staffing needs and optimize job descriptions.
- Utilized applicant tracking systems to streamline recruitment processes and enhance candidate experience.
- Analyzed recruitment metrics to improve hiring effectiveness and reduce time-to-fill for open positions.
- Led job fairs and outreach initiatives to increase brand awareness within the local community.
Training Specialist
7 Months- Developed and implemented training programs for staff to enhance service quality and operational efficiency.
- Facilitated workshops and seminars to promote employee engagement and skill development.
- Collaborated with department heads to assess training needs and align programs with organizational goals.
- Evaluated training effectiveness through feedback and assessments, refining content as necessary.
- Mentored new trainers, providing guidance on best practices in instructional techniques.
- Utilized learning management systems to track employee progress and optimize training delivery.
- Spearheaded initiatives to improve onboarding processes, reducing time-to-competency for new hires.
- Analyzed industry trends to incorporate relevant materials into training curricula, ensuring up-to-date content delivery.
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
Sales & Marketing Coordinator
1 Year 8 Months- Coordinated sales efforts to enhance customer engagement and satisfaction.
- Analyzed sales data to identify trends and inform strategic planning initiatives.
- Led monthly sales meetings to discuss performance metrics and set targets.
- Collaborated with marketing teams on promotional campaigns and events execution.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Housekeeping Supervisor
2 YearsRetail Supervisor
8 Months- Supervised daily operations to ensure optimal customer service and staff performance.
- Trained and mentored new employees on company policies and procedures.
- Managed inventory levels, ensuring stock availability and minimizing waste.
- Implemented staff scheduling to enhance productivity during peak hours.
- Resolved customer complaints promptly, maintaining high satisfaction rates.
- Collaborated with management to develop promotional strategies that increased sales.
- Conducted regular team meetings to communicate goals and foster a collaborative environment.
- Analyzed sales data to identify trends and recommend improvements for operational efficiency.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
Retail Utility Person
8 Months- Operated and maintained various utility equipment to support daily operations.
- Assisted in inventory management and restocking supplies as needed.
- Trained new staff on safety protocols and operational procedures.
- Collaborated with team members to optimize workflow and efficiency.
- Implemented process improvements to reduce downtime and increase productivity.
- Monitored equipment performance, identifying issues for timely resolution.
- Developed standard operating procedures to streamline utility operations across departments.
Intern
1 Year- Assisted with daily operations, ensuring smooth guest experiences and maintaining high service standards.
- Supported event coordination by managing logistics and setup for various resort activities.
- Collaborated with team members to streamline processes, enhancing overall operational efficiency.
- Learned casino management software for tracking guest preferences and improving service delivery.
- Participated in team meetings, contributing ideas for enhancing guest satisfaction and engagement strategies.
- Shadowed senior staff to gain insights into operational best practices within the hospitality industry.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Supported financial forecasting by accurately processing expense reports.
Education
MBA - Change Management
Bachelor of Science - Business Administration/Management
Associate of Arts - Business Administration
High School Diploma - General Studies
Skills
Inventory Management/Human Resources/Interviews/Business operations/Organization
Leadership/communication skills/New product delivery
Product development/Client account management
Product line expansion/Project management
Market research and analysis
Accounting principles
Bookkeeping
Bank reconciliation
Record preparation
Data analysis
Financial record keeping
Financial reporting
Monthly reporting
Cash flow management
Document workflow
Inventory tracking
Account analysis
Staff coordination
Auditing tasks
Variance analysis
Payroll processing
Expense tracking
Auditing procedures
Asset management
Journal backup
Data extraction
Financial transaction posting
Month-end closing support
Certification
- 2015 Certificate: Microsoft Access 2010 LEVEL 2 Washburn Institute of Technology — Topeka, KS, USA
- 2010 Certificate: Basic Records Operations National Archives and Records Administration — Lawrence, KS, USA
- 2010 Certificate: Basic Records Management Office of the Special Trustee for American Indians — Lawrence, KS, USA
Timeline
Finance Assistant
Pbpn Tribe
01.2025 - CurrentRead More
Turf Team
Prairie Band Casino & Resort
01.2024 - 01.2025Read More
Pbpn Maintenance
01.2023 - 01.2024Read More
Housekeeping Supervisor
Prairie Band Casino & Resort
01.2022 - 01.2023Read More
Recruiting Specialist
Prairie Band Casino & Resort
09.2018 - 03.2020Read More
Training Specialist
Prairie Band Casino & Resort
02.2018 - 09.2018Read More
Sales & Marketing Coordinator
Prairie Band Casino & Resort
06.2016 - 02.2018Read More
Housekeeping Supervisor
Prairie Band Casino & Resort
06.2013 - 06.2015Read More
Retail Supervisor
Prairie Band Casino & Resort
01.2012 - 09.2012Read More
Retail Utility Person
Prairie Band Casino & Resort
05.2011 - 01.2012Read More
Intern
Prairie Band Casino & Resort
05.2010 - 05.2011Read More
Horton High School
High School Diploma from General Studies
Read More
Haskell Indian Nations University
Associate of Arts from Business Administration
Read More
Haskell Indian Nations University
Bachelor of Science from Business Administration/Management
Read More
Friends University
MBA from Change Management
Read More