Summary
Overview
Work History
Education
Skills
Certification
Websites
Languages
References
Timeline
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THUY TRAN

Tucson,AZ

Summary

A committed and diligent professional with experience at Sushi Garden Restaurant, adept in Microsoft Office and exceptional at multitasking. Excelled in fostering customer satisfaction and streamlining reservation processes. Demonstrated leadership as Class President, enhancing student engagement and communication. Skilled in service orientation and branding, ready to bring a blend of hard and soft skills to your team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Sushi Garden Restaurant
Tucson, AZ
01.2025 - Current
  • Greeted customers and escorted them to their tables.
  • Received and recorded patrons' dining reservations.
  • Accepted payments from guests for dine-in and take-out foods.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Answered phones promptly to record and confirm reservations.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Voluntary Assistant

University of Arizona Libraries
Tucson, AZ
12.2024 - Current
  • Distributed self-care bags to students during a finals tabling event, fostering a supportive and welcoming library environment.
  • Engaged with students to promote library resources and well-being initiatives during finals week.

Class President

Tan Phong High school
Ho Chi Minh, Viet Nam
12.2019 - 06.2021
  • Led collaborative efforts with various clubs and organizations to plan successful events throughout the year.
  • Liaised between teachers and parents by relaying curriculum, grade and policy information.
  • Took class attendance and recorded absences.
  • Maintained knowledge of school policies and communicated information and rules to students.
  • Distributed tests and collected homework assignments after completion.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

High school Diploma - General Studies

TAN PHONG HIGH SCHOOL
Ho Chi Minh, Viet Nam
07-2022

Some College (No Degree) - Graphic design

VAN LANG UNIVERSITY
Ho Chi Minh, Viet Nam

Skills

  • Microsoft Office
  • Adobe Creative Suite
  • Typography
  • Branding and Identity Design
  • Customer service
  • Task prioritization
  • Scheduling
  • Service orientation
  • Reservation planning
  • Strong multitasking

Certification

Certificate of Proficiency in English.

Languages

English
Full Professional
Vietnamese
Native/ Bilingual

References

References available upon request.

Timeline

Restaurant Hostess

Sushi Garden Restaurant
01.2025 - Current

Voluntary Assistant

University of Arizona Libraries
12.2024 - Current

Class President

Tan Phong High school
12.2019 - 06.2021

High school Diploma - General Studies

TAN PHONG HIGH SCHOOL

Some College (No Degree) - Graphic design

VAN LANG UNIVERSITY