Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thuy Ngan Nguyen

Seattle,WA

Summary

Attentive Waitress/Barista with superior knowledge of dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

6
6
years of professional experience

Work History

Waitress

Pho Tai
01.2018 - 03.2018
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.

Restaurant Waitress

Wicked Chopstix
06.2018 - 01.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Waitress

Pho Than
01.2019 - 06.2019
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customers' questions, recommended items, and recorded order information.

Nail Technician

Nails Today
06.2019 - Current
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.

Medical Assistant

Pacific Medical Centers - Northgate Clinic
04.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.

Education

GED -

GED Testing Service
1850 M St. NW Ste 540, WA
01.2022

Certified Medical Assistant -

Pima Medical Institute
Seattle, WA
11.2022

Associate of Science -

North Seattle Community College
Seattle, WA
03.2024

No Degree - Home Barista - Espresso And Milk Steaming

Seattle Barista Academy
905 Industry Dr, Tukwila, WA 98188

Skills

  • Attending Multiple Customers
  • Check Payment Processing
  • Customer Preferences
  • Restaurant Operation
  • Recipes Adherence
  • Proper Storage Procedures
  • Menu Inquiries
  • Refunds and Exchanges
  • Patient Skin and Nail Care
  • Customer Service
  • Sterile Procedures and Techniques
  • Charting Expertise

Timeline

Medical Assistant

Pacific Medical Centers - Northgate Clinic
04.2023 - Current

Nail Technician

Nails Today
06.2019 - Current

Waitress

Pho Than
01.2019 - 06.2019

Restaurant Waitress

Wicked Chopstix
06.2018 - 01.2019

Waitress

Pho Tai
01.2018 - 03.2018

GED -

GED Testing Service

Certified Medical Assistant -

Pima Medical Institute

Associate of Science -

North Seattle Community College

No Degree - Home Barista - Espresso And Milk Steaming

Seattle Barista Academy

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Thuy Ngan Nguyen