Summary
Overview
Work History
Education
Skills
Certification
Websites
Volunteer Experience
Timeline
Generic

Tia Borso

Apollo Beach ,FL

Summary

Superior client relationship cultivation and networking skills. Able to build strong value-based relationships with key stakeholders and decision-makers. Integral in the acquisition of new business and retention of accounts. Articulate with strong presentation abilities that establish immediate credibility with individuals at all levels. A top performer and overachiever, consistently top rated among peers. Exceptional work ethic and high degree of integrity. Special interests in and a passion for promoting new technologies in the healthcare industry. Energetic Outreach Representative known for high productivity and efficient task completion. Excel in community engagement, strategic communication planning, and stakeholder relationship management. Thrive using strong interpersonal skills, adaptability, and problem-solving capabilities to exceed objectives in diverse environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Outreach Representative

Pediatric Home Service
, FL
04.2024 - Current
  • Responsible for outreach and client relationship management.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Generated new business opportunities through cold calling campaigns.
  • Monitored inventory levels and placed orders as needed.
  • Provided personalized service to build relationships with customers.
  • Collaborated with team members to develop effective sales plans.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Set up meetings with potential clients and listened to their wishes and concerns.

Case Management Nurse

Johns Hopkins All Children's Hospital
St. Petersburg, United States
05.2022 - 05.2024
  • Managed case loads for pediatric patients, ensuring comprehensive care and coordination with healthcare teams.

Neonatal Intensive Care Nurse

Lakewood Ranch Medical Center
Lakewood Ranch, United States
07.2020 - 12.2021
  • Provided critical care to neonates in the NICU, monitoring vital signs and administering medications.

NICU Nurse

JOE DIMAGGIO CHILDRENS HOSPITAL
Hollywood, United States
03.2019 - 03.2020
  • Cared for critically ill newborns, collaborating with multidisciplinary teams to provide optimal care.

Registered Nurse - Postpartum

Tenet Healthcare
Boca Raton, United States
07.2018 - 03.2019
  • Educated and assisted new mothers with physical and emotional needs during the postpartum period.

Education

Master of Science - MS - Nurse Leadership and Management

University of Central Florida
United States
05.2022

Bachelor of Science in Nursing - Nursing Practice

University of Central Florida
United States
01.2018

Skills

  • Case Management
  • Process Improvement
  • Customer relationship management
  • Product knowledge
  • Sales planning
  • Healthcare management
  • Team collaboration
  • Problem solving
  • Active listening
  • Adaptability
  • Outbound sales
  • CRM software proficiency
  • Target achievement

Certification

  • Registered Nurse, Florida State Board of Nursing, 07/01/18
  • Neonatal Resuscitation Program, HealthStream, 08/01/18, 08/01/20

Websites

Volunteer Experience

  • Volunteer, Give Kids The World Village
  • Volunteer, Fundraiser, Court Appointed Special Advocates for Children, 08/01/13, 04/01/18

Timeline

Outreach Representative

Pediatric Home Service
04.2024 - Current

Case Management Nurse

Johns Hopkins All Children's Hospital
05.2022 - 05.2024

Neonatal Intensive Care Nurse

Lakewood Ranch Medical Center
07.2020 - 12.2021

NICU Nurse

JOE DIMAGGIO CHILDRENS HOSPITAL
03.2019 - 03.2020

Registered Nurse - Postpartum

Tenet Healthcare
07.2018 - 03.2019

Master of Science - MS - Nurse Leadership and Management

University of Central Florida

Bachelor of Science in Nursing - Nursing Practice

University of Central Florida

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