Tia Brown
Birmingham,AL
Summary
Proactive administrative professional known for strong communication and relationship-building skills. Experienced in managing confidential documents and facilitating team productivity, ready to drive impactful results in administrative support.
Overview
21
21
years of professional experience
Work History
Administrative Associate
UAB Hospital
Birmingham, AL
03.2024 - Current
- Managed daily administrative tasks to enhance operational efficiency and support department objectives.
- Coordinated scheduling of appointments and meetings for Vice President, ensuring optimal use of time and resources.
- Assisted in the preparation of reports and documentation for departmental reviews and audits.
- Maintained electronic filing systems to ensure accurate record-keeping and compliance with hospital standards.
- Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
- Assisted in event planning initiatives for company gatherings, resulting in successful execution of events.
- Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
- Provided exceptional customer service to both internal and external clients, fostering strong professional relationships.
- Monitored office inventory levels diligently to ensure supplies were consistently replenished before depletion occurred.
- Developed and maintained a well-organized filing system, improving document retrieval times.
- Served as a liaison between employees and management to address concerns or issues promptly.
Office Associate II
UAB Hospital
Birmingham, AL
04.2022 - 03.2024
- Assisted in training new staff on office protocols and systems.
- Monitored inventory levels of office supplies, ensuring uninterrupted operations.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Office Service Specialist
UAB Hospital
Birmingham, AL
01.2022 - 04.2022
- Coordinated office supply inventory, ensuring timely replenishment and availability of essential materials.
- Streamlined document management processes, improving retrieval efficiency and reducing processing time.
- Implemented filing system enhancements, increasing organization and accessibility of patient records.
- Trained new staff on office protocols, enhancing team productivity and adherence to procedures.
- Answered phones and directed patients and staff to the appropriate area.
- Maintained the tracking board and helped the charge nurse with patient flow
Patient Care Technician
UAB Hospital
Birmingham, AL
03.2005 - 01.2022
- Provided direct patient care, ensuring comfort and safety during treatments and procedures.
- Assisted nursing staff in monitoring vital signs, maintaining accurate patient records.
- Coordinated with interdisciplinary teams to optimize patient outcomes through effective communication.
- Trained new staff on best practices for patient care and hospital protocols.
Education
High School Diploma -
Midfield High School
Midfield, AL05.1999
No Degree - Surgical Technology
Virginia College
Homewood, ALSkills
- Customer service
- Relationship building
- Maintaining records
- Excel
- Calendar management
- Meeting planning
- Expense reporting
- Teamwork
- Multitasking and time management
- Problem-solving abilities
- Organizational skills
- Telephone and email etiquette
- Effective communication
Timeline
Administrative Associate
UAB Hospital
03.2024 - Current
Office Associate II
UAB Hospital
04.2022 - 03.2024
Office Service Specialist
UAB Hospital
01.2022 - 04.2022
Patient Care Technician
UAB Hospital
03.2005 - 01.2022
High School Diploma -
Midfield High School
No Degree - Surgical Technology
Virginia College