Tia Dixon
Hand and Stone Massage and Facial
Burlington,NJ
1
Certification
10
years of professional experience
Detail-oriented office assistant with a strong background in managing daily operations and scheduling. Adept in effective communication and professional ethics, committed to improving client satisfaction and operational efficiency.
Work History
Office Assistant
2 Years 2 Months- Managed daily office operations, ensuring efficient workflow and organization.
- Assisted in scheduling appointments and coordinating meetings for team members.
- Maintained inventory of office supplies, facilitating timely procurement and cost control.
- Processed incoming correspondence, prioritizing communications for prompt responses.
- Developed and maintained filing systems, enhancing document retrieval speed and organization.
Licensed Massage Therapist
8 Years 11 Months- Delivered customized massage therapies to address client needs and enhance overall wellness.
- Educated clients on self-care techniques to promote long-term health benefits post-treatment.
- Maintained accurate treatment records and communicated effectively with team members for seamless service delivery.
- Mentored junior therapists in advanced techniques and client management strategies to improve service quality.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Telecommunicator
4 Months- Coordinated emergency response communications between public safety agencies and citizens.
- Operated multi-line phone systems to efficiently manage incoming calls and requests.
- Provided accurate information and support to callers regarding services and procedures.
- Documented call details in real-time, ensuring compliance with organizational protocols.
- Performed telecommunication and networking business evaluations.
Education
High School Diploma
- Professional Development: Legal Assistance 4 years
- Business
- Accounting
- Administrative assistance
Licensed Massage Therapist - Anatomy
- Business
- Physiology
Skills
Customer service
Time management
Data entry
Scheduling management
MOS
Professional ethics
Medical terminology
Administrative procedures
35+ WPM
Certification
- CPR License - First aid and pediatric care
- Licensed Massage Therapist
Languages
Spanish
Limited Working
Timeline
Office Assistant
Dave’s Paints LLC
04.2024 - CurrentRead More
Licensed Massage Therapist
Hand and Stone Massage and Facial
07.2017 - CurrentRead More
Telecommunicator
Telepoint Communications
06.2016 - 10.2016Read More
Harris School of Business
Licensed Massage Therapist from Anatomy
Read More
Camden County Technical School
High School Diploma
Read More