Tia Jackson
Montgomery,AL
Summary
Driven Assistant Manager with a proven track record at Circle K, excelling in staff supervision and customer relations. Enhanced customer satisfaction and minimized financial discrepancies through effective team motivation and money handling skills. Expert in staff training, ensuring a high-quality service environment.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Circle K
Montgomery’Al
09.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Jefferson Davis High School
Montgomery, AL05.2010
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
Timeline
Assistant Manager
Circle K
09.2020 - Current
Jefferson Davis High School