Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Tia Jackson

Victorville,CA

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.

Detail-oriented professional with expertise in patient care and data entry, consistently adhering to established policies and procedures. Proven ability to manage sensitive information while providing exceptional support in healthcare settings. Seeking to leverage a newly earned degree in a challenging role that fosters ongoing professional development.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Target
Hesperia, CA
11.2022 - Current
  • Conducted inventories on a regular basis to track stock levels.
  • Upsold additional items based on customer interests and needs.
  • Provided accurate information about products, prices and services.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Answered incoming telephone calls to provide store, products and services information.
  • Processed transactions using a point-of-sale system.

Phlebotomist Intern

Phlebotomy Training specialists of Utah
Riverside, CA
12.2023 - 12.2024
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Assisted in the maintenance of laboratory databases by entering relevant patient data into computer systems.

Education

Bachelor of Arts -

Sacramento State
Sacramento, CA
08-2026

Associate of Arts - Psychology

Barstow Community College
Barstow
12-2024

High School Diploma -

Barstow High School
Barstow
05-2018

Skills

  • Customer service
  • Sales techniques
  • Inventory management
  • Data entry
  • Patient care
  • Laboratory procedures
  • Effective communication
  • Time management
  • Problem solving
  • Listening skills
  • Relationship building
  • Client account management
  • Positive and professional
  • Customer engagement
  • Reading comprehension skills
  • Policy and procedure adherence

Certification

  • Basic Life Support Certification (BLS)
  • Phlebotomist I Certification

References

References available upon request.

Timeline

Phlebotomist Intern

Phlebotomy Training specialists of Utah
12.2023 - 12.2024

Sales Associate

Target
11.2022 - Current

Bachelor of Arts -

Sacramento State

Associate of Arts - Psychology

Barstow Community College

High School Diploma -

Barstow High School

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Tia Jackson