Tia Robinson
Hampton,VA
Summary
A committed individual who is focused on completing work to consistently exceed targets. Also, known to be a reliable team member accustomed to taking on challenging tasks. Dedicated to success.
Overview
6
6
years of professional experience
Work History
Medical Office Coordinator
Planned Parenthood
Hampton, VA
04.2023 - Current
- Greeted and checked-in patients upon arrival to the office.
- Organized patient records, including filing and updating medical histories.
- Assisted with scheduling appointments for physicians and specialists in accordance with their availability.
Patient Access Technician
CHKD
Chesapeake, VA
10.2020 - 02.2022
- Provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services
- Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification, co-payment collection, authorization data entry and billing inquiry functions.
Membership Services Representative
Old Dominion University
Norfolk, VA
06.2018 - 03.2020
- Focuses on providing quality customer service to patrons entering the Student Recreation
- Center
- Determined charges for services requested, collected deposits or payments, and arranged for billing.
Human Resources Intern
Operation Smile
Virginia Beach, VA
10.2019 - 02.2020
- Managed employee files, including new hire paperwork and updates for established employees
- Scheduled interviews with management teams
- Ordered office supplies, maintained department equipment, sorted and distributed mail, and performed other administrative functions.
Substitute Teacher
Norfolk Public Schools
Norfolk, VA
05.2018 - 06.2019
- Managed and implemented classroom activities, aligning with student learning goals
- Maintained safe and healthy learning environment.
Education
Bachelor of Science - Psychology, Human Services
Old Dominion University
05.2020
High School Diploma -
Smithfield High School
Smithfield, Va06.2016
Skills
- Time management
- Interpersonal skills
- Strong work ethic
- Able to work under pressure
- Strong leadership
- Positive attitude
- Problem solving
- Multitasking
Timeline
Medical Office Coordinator
Planned Parenthood
04.2023 - Current
Patient Access Technician
CHKD
10.2020 - 02.2022
Human Resources Intern
Operation Smile
10.2019 - 02.2020
Membership Services Representative
Old Dominion University
06.2018 - 03.2020
Substitute Teacher
Norfolk Public Schools
05.2018 - 06.2019
Bachelor of Science - Psychology, Human Services
Old Dominion University
High School Diploma -
Smithfield High School