Tia Shadid
Los Angeles,CA
Summary
Dedicated host that has strong customer service and communication skills, ensures enhancing guest experiences with problem solving, effective communication, and an understanding approach. Ability to manage reservations and a busy restaurant flow for seamless organization.
Overview
2
2
years of professional experience
Work History
Host
Eggs N' Things
Santa Clarita, California
08.2024 - Current
- Greeted and seated customers upon arrival at the restaurant.
- Greeted guests and gathered information to seat groups or place on a waitlist.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Managed reservation system to ensure efficient guest flow.
- Handled guest complaints promptly and professionally.
- Collaborated with servers to enhance customer experience.
- Trained new hosts on procedures and restaurant policies.
Production Assistant
Good Form
Los Angeles , CA
12.2024 - 12.2024
- Coordinated daily operations and schedules for production teams to ensure smooth workflow.
- Coordinated messages between production staff and crew members to enhance workflow.
- Facilitated communication among crew members to enhance coordination.
- Collaborated with team members to troubleshoot and resolve production issues.
- Documented production processes and communicated updates to supervisors regularly.
- Maintained cleanliness of the work environment to support safety and productivity.
Education
Entertainment Media
California State University, Northridge
Northridge, CA05-2028
Associate of Science - Film, Television, & Media
Pasadena City College
Pasadena06-2026
Skills
- Reservation management
- Dining experience coordination
- Guest relations
- Customer service
- Guest satisfaction
- Conflict resolution
- Team collaboration
- Clear communication
- Outstanding communication
- Effective time management
- Problem solving
- Guest satisfaction
Timeline
Production Assistant
Good Form
12.2024 - 12.2024
Host
Eggs N' Things
08.2024 - Current
Entertainment Media
California State University, Northridge
Associate of Science - Film, Television, & Media
Pasadena City College