Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tia Swift

Clarkrange,TN

Summary

Dynamic Owner/Esthetician at The Human Touch, adept in Operations Management and Relationship Building, significantly enhanced client satisfaction through innovative service strategies. Leveraged strong communication and computer skills to streamline processes, fostering repeat business and capturing market trends. Proven track record in elevating customer relations and operational efficiency.

Overview

4
4
years of professional experience

Work History

Owner/Esthetician

The Human Touch
11.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Handled problematic customers.

Education

Social Work

Roane State Community College
Harriman, TN

Esthetics Certification - Esthetics

Tennessee Sschool
Knoxville, TN
11.2021

Skills

  • Customer Relations
  • Relationship Building
  • Strong Verbal and written communication
  • Project Management
  • Operations Management
  • Self Sufficient
  • Computer Skills
  • Time Management
  • CPR/First Aid Certified

Additional Information

I’ve spent the last 6 years participating in therapy for myself. I’ve gained extensive knowledge in coping skills, grounding techniques, journaling, and communication. Im very emotionally aware and have an empathetic and understanding personality. I’ve lead and participated in many group therapy sessions. I’ve homeschooled my son for the last 4 years and have taught classes amongst our homeschool co-op. Along with that, I work in our church kids ministry and have gained experience planning lessons and activities, and have the ability to be able to control a classroom or group of students, while being tactful and maintaining respectfulness

I recently completed TNKEY classes for foster parenting and have gained knowledge on trauma reactions, behaviors, and ACES.

Timeline

Owner/Esthetician

The Human Touch
11.2020 - Current

Social Work

Roane State Community College

Esthetics Certification - Esthetics

Tennessee Sschool
Tia Swift