Tia Turley
Cedar City,UT
Summary
Punctual and honest worker with a solid background in busy and stressful environments. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service. Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
House Cleaner
Families In My Community
Washington, UT
10.2023 - 01.2024
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Tennis Coach
Mike White Tennis Academy
01.2020 - 09.2021
- Explained and demonstrated basic tennis techniques to team members.
- Prepared athletes for special competitions and tournaments.
- Facilitated group coaching sessions and provided individual coaching support.
- Built strong media and community relationships through positive interaction and communication in support of sports program.
- Utilized positive enforcement, helping athletes to perform at high levels.
Lead Sandwich Maker
Jimmy Johns Subs
08.2019 - 07.2021
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Managed cash register operations according to established procedures.
Lifeguard
Bloomington Country Club
05.2019 - 08.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
Cashier Assistant
Little Ceasars Pizza
01.2018 - 07.2018
- Met customer needs through polite, friendly and attentive service.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
- Counted and balanced cashier drawers.
Education
Bachelors - Elementary Education
Southern Utah University
Cedar City Utah12.2026
Skills
- Bilingual- Spanish and English
- Return Missionary for The Church of Jesus Christ of Latter Day Saints
- CPR certified
- Taught children with learning disabilities
- Customer service
- Leadership experience (tennis team captain, sister missionary leader, social media leader, etc)
- Cleaning and Sanitization
- Inventory Support
- Teamwork and Collaboration
- Flexible Schedule
- Product Display
- Organization
- Strong Communication and Interpersonal Skills
- Goal-Driven
Accomplishments
- Awarded 2019 Utah girls tennis player of the year by the Utah division of the United States Tennis Association
- 3x State Champion Tennis Player
- Elected Captain of Desert Hills High School Girls Tennis
- Recipient of the $24,024 Presidents scholarship for full tuition at Southern Utah University
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
House Cleaner
Families In My Community
10.2023 - 01.2024
Tennis Coach
Mike White Tennis Academy
01.2020 - 09.2021
Lead Sandwich Maker
Jimmy Johns Subs
08.2019 - 07.2021
Lifeguard
Bloomington Country Club
05.2019 - 08.2020
Cashier Assistant
Little Ceasars Pizza
01.2018 - 07.2018
Bachelors - Elementary Education
Southern Utah University
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