TIA WHITE

Results-driven and detail-oriented healthcare operations professional with over 8 years of progressive experience in claims adjudication, medical billing, pharmacy prior authorization, and insurance verification. Proven track record in training, quality assurance, and claims analysis, with a focus on efficiency, compliance, and team success. Adept at streamlining workflows, mentoring peers, and leveraging data to drive improvements in both individual and team performance. Recognized for leadership potential and the ability to adapt across remote environments while maintaining HIPAA compliance and exceeding performance metrics.

• - Reduced claim denial rate by 22% through proactive follow-ups and training documentation
• - Recognized by leadership for cross-training peers in claims adjudication best practices
• - Assisted with QA reviews and internal audits to identify compliance gaps and improve accuracy
• - Spearheaded mini-training sessions that enhanced system navigation and processing time for new hires