Utilizing POS System
Tiago Matias
Pharmacy Technician
Pawtucket,Rhode Island
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Pharmacy Technician
CVS Pharmacy
Pawtucket, RI
05.2016 - Current
- Counted, measured and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Entered and processed patients' prescriptions into internal system.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Processed over 150 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Education
High School Diploma -
William E. Tolman High School
Pawtucket, RI 09.2005 - 06.2009
No Degree - Animal Studies, Pre-Veterinary Medicine
University of Rhode Island
Kingston, RI 05.2001 -
Skills
Drug storage procedures
Software
Microsoft Word, Excel, Powerpoint
Timeline
Pharmacy Technician
CVS Pharmacy
05.2016 - Current
High School Diploma -
William E. Tolman High School
09.2005 - 06.2009
No Degree - Animal Studies, Pre-Veterinary Medicine
University of Rhode Island
05.2001 -