Tiah Adams
Trenton
Summary
Seeking a leadership position where I can experience growth and success; seeking a role with an established company where I can apply my time management,problem solving and motivational skills.
Overview
4
4
years of professional experience
Work History
Patient Dining Associate
Morrison Healthcare
10.2023 - Current
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Managed time effectively to ensure all tasks were completed promptly during high-volume shifts.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assemble meals
- Managed tray tickets
- Expeditor
Customer Service Representative
Speedway
06.2021 - 06.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Responded proactively and positively to rapid change.
- Trained new personnel regarding company operations, policies and services.
- Identified and resolved discrepancies and errors in customer accounts.
Production Associate
Kelly Services
08.2020 - 11.2020
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Prepared reports and technical documentation of day-to-day production processes.
Education
Certificate of Completion - Medical Assisting
Ross Institiute of Medical And Dental Technology
Cincinnati, OH01-2020
High School Diploma -
Middletown High School
Middletown, OH06-1997
Skills
- Excellent customer service
- Strong work ethic
- Reliability and punctuality
- Food safety
- Problem Solving
- Teamwork
- Time Management
- Communication
- Adaptability
Timeline
Patient Dining Associate
Morrison Healthcare
10.2023 - Current
Customer Service Representative
Speedway
06.2021 - 06.2022
Production Associate
Kelly Services
08.2020 - 11.2020
Certificate of Completion - Medical Assisting
Ross Institiute of Medical And Dental Technology
High School Diploma -
Middletown High School
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