Tiahna Martinez
Cherryville,NC
Summary
Motivated student seeking opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals.
Overview
3
3
years of professional experience
Work History
Server
Nona's Pizza & Italian Restaurant
Concord , NC
11.2021 - 07.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Customer Service Representative
Home Depot
Deptford, NJ
11.2020 - 11.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier
HomeGoods
Deptford, NJ
11.2019 - 11.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Camden County College
Blackwood, NJ08.2024
Skills
- Food and Beverage Service
- Customer Service and Rapport
- High-Volume Dining
- Order Accuracy and Delivery
- Reservation Confirmation
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Server
Nona's Pizza & Italian Restaurant
11.2021 - 07.2022
Customer Service Representative
Home Depot
11.2020 - 11.2021
Cashier
HomeGoods
11.2019 - 11.2020
High School Diploma -
Camden County College
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