Tiahsja Banks
Mooringsport
Summary
Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
ITCON
04.2023 - 02.2026
- Entered and managed high-volume applicant data in FEMA systems with accuracy and confidentiality
- Verified case information and processed applications in compliance with federal guidelines
- Maintained secure handling of sensitive data (PII) while supporting COVID-19 disaster response efforts
- Collaborated in a fast-paced environment to ensure accurate case tracking and meet productivity goals
Marketing Manager & Specialist
The Revenue Optimization Company (TROC)
01.2024 - 01.2025
- Assisted customers with product selection and provided knowledgeable recommendations
- Demonstrated and explained product features to drive sales and customer engagement
- Met or exceeded sales goals in a fast-paced retail environment
- Maintained organized displays and supported daily store operations
Customer Support Specialist
General Dynamics
03.2021 - 04.2023
- Managed and updated applicant records for FEMA disaster assistance and COVID-19 relief programs
- Reviewed case data for accuracy and compliance with federal guidelines
- Resolved discrepancies to ensure proper case processing and tracking
- Maintained confidentiality of sensitive information (PII) in secure systems
Education
Certified Clinical Medical Assistant -
Shreveport Medical Assistant School
Shreveport, LA07-2026
Associate of Science - Business Administration
Bossier Parish Community College
07-2021
General Diploma - undefined
Ruston High School
05-2017
Skills
- HIPAA compliance
- Vital signs monitoring
- Patient intake process
- Clinical documentation
- Phlebotomy techniques
- Examination preparation
- Professionalism and ethics
- Healthcare software usage
- EKG monitoring
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS/CPR
- Microsoft Word
Timeline
Marketing Manager & Specialist
The Revenue Optimization Company (TROC)
01.2024 - 01.2025
Data Entry Specialist
ITCON
04.2023 - 02.2026
Customer Support Specialist
General Dynamics
03.2021 - 04.2023
General Diploma - undefined
Ruston High School
Certified Clinical Medical Assistant -
Shreveport Medical Assistant School
Associate of Science - Business Administration
Bossier Parish Community College