Tialisa Whipple
Auto Club Group AAA
OCALA,FL
1
Certification
41
years of professional experience
Results-driven professional with extensive experience in sales and marketing management. Skilled in developing targeted campaigns and analyzing client needs to drive customer engagement and loyalty. Committed to delivering measurable outcomes through innovative strategies.
Work History
Licensed Insurance Agent, Office Manager
2 Years 4 Months- Educated clients on insurance products and coverage options to meet individual needs.
- Analyzed client information to provide tailored policy recommendations and enhance customer satisfaction.
- Processed policy applications and renewals efficiently, ensuring compliance with state regulations.
- Collaborated with underwriters to assess risk factors and determine appropriate premium rates.
- Membership and Visa Card Sales
Sales & Marketing Manager
3 Years 3 Months- Led cross-functional teams to enhance brand visibility through strategic partnerships and community outreach initiatives.
- Developed and implemented targeted marketing campaigns to boost audience engagement and ticket sales.
- Analyzed market trends and consumer preferences to inform product offerings and promotional strategies.
- Managed budgets for marketing initiatives, ensuring optimal allocation of resources across projects.
Operations Manager
2 Years 3 Months- Managed budgets and resources effectively to optimize operational efficiency.
- Streamlined operational processes to enhance visitor engagement and satisfaction.
- Coordinated partnerships with local businesses to increase tourism revenue and visibility.
- Developed and implemented strategic marketing initiatives to promote local attractions.
- Membership acquisitions
Substitute Teacher/Kindergarten Teacher's Aide
2 Years 4 Months- Maintained classroom management strategies to promote positive behavior and engagement among students.
- Adapted instructional materials for various grade levels and learning styles, ensuring accessibility for all students.
- Collaborated with teachers to develop assessments that align with curriculum standards and learning objectives.
Sales Executive
10 Years 6 Months- Cultivated relationships with clients to enhance sales opportunities and customer satisfaction.
- Developed tailored solutions for clients based on individual needs and preferences.
- Conducted site tours of modular manufacturers factory
- Trained junior sales staff on product knowledge and effective sales techniques.
Sales Associate
9 Years 2 Months- Developed strong customer relationships, enhancing loyalty and repeat business for the dealership.
- Leveraged product knowledge to assist customers in selecting vehicles that meet their needs.
- Utilized CRM software to track sales leads and manage client interactions effectively.
- Collaborated with team members to streamline sales processes, improving overall productivity.
Restaurant General Manager
11 Years- Oversaw daily operations, ensuring high-quality service and efficient workflow.
- Trained and mentored staff, fostering a collaborative and productive team environment.
- Implemented cost-control measures, optimizing inventory management and reducing waste.
- Developed marketing strategies to increase customer engagement and drive sales growth.
Education
Associate of Applied Science - Hospitality Tourism Management
High School Diploma
Skills
Client relationship
Account management
Retention strategies
Client services
Marketing strategies
Team development
Customer support
Customer follow-up
Licensed agent
Upsell techniques
Policy management
Needs analysis
Certification
- ServSafe 11/14/2019-11/14/2024
- T.I.P.S 4/22/2019-4/9/2022
- NotaryPublic 3/26/2025 - current
- United Parks & Resorts 10/29/24 - current
- Orlando Expert 6/21/2024 - current
- Walt Disney World Resort 7/2/2024 - current
- BWH Hotel Group 7/6/2024 - current
- Event Planner 6/3/2020 - current
- Marriot Hotel Excellence 7/8/2024 - current
- A.I. Awareness Skills 8/27/2026 - current
Timeline
Licensed Insurance Agent, Office Manager
Auto Club Group AAA
06.2024 - CurrentRead More
Sales & Marketing Manager
Hurleyville Performing Arts Centre
03.2021 - 06.2024Read More
Operations Manager
Sullivan Catskills Visitor's Assoc.
03.2019 - 06.2021Read More
Substitute Teacher/Kindergarten Teacher's Aide
Liberty Central School Dist
09.2016 - 01.2019Read More
Sales Executive
Mountain Modular Homes
03.2006 - 09.2016Read More
Sales Associate
M&M Auto Group
01.1997 - 03.2006Read More
Restaurant General Manager
Roscoe Coffee Shop
01.1986 - 01.1997Read More
S.U.N.Y. Sullivan
Associate of Applied Science from Hospitality Tourism Management
Read More
Roscoe Central School
High School Diploma
Read More