Tialyanna Romero
Summary
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess positive attributes from the shift supervisor position, as well as from a deposit services representative. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive client experiences.
Overview
7
7
years of professional experience
Work History
Deposit Services Representative II
Androscoggin Bank
Lewiston, Maine
09.2021 - Current
- Assisted customers with account inquiries and provided detailed product information.
- Resolved problems or discrepancies concerning customers' accounts
- Reconciled discrepancies in teller drawer totals and general ledgers as needed, using problem-solving skills.
- Assisted in developing effective strategies for improving operational efficiency within the department.
- Assisted in multiple projects, including creating a new charge-off process.
- Reviewed IRA transactions, verifying that transactions were processed accurately.
- Review new accounts to verify all correct documents were collected.
Shift Supervisor
Burger King
Lewison, ME
09.2018 - 06.2023
- Trained new employees on company policies and food safety standards.
- Managed inventory levels and placed orders for necessary supplies.
- Oversaw cash handling procedures and ensured accurate transactions at registers.
- Worked Part-time while working at Androscoggin Bank, without jeopardizing quality of work
Education
Some College (No Degree) - Business Management
Central Maine Community College
Auburn, MEHigh School Diploma -
Lewiston High School
Lewiston, ME05-2020
Skills
- Transaction balancing
- Effective communication
- Proficient in Microsoft Office
- Customer account resolution
- Tech-Savvy
- Account reconciliation
Timeline
Deposit Services Representative II
Androscoggin Bank
09.2021 - Current
Shift Supervisor
Burger King
09.2018 - 06.2023
Some College (No Degree) - Business Management
Central Maine Community College
High School Diploma -
Lewiston High School