Tiana Brown
Raytown,MO
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
8
8
years of professional experience
Work History
Shift Manager
Wendy's
Independence, MO
12.2017 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Managed schedules, accepted time off requests and found coverage when shifts were short.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Described [Product or Service] to customers and accurately explained details and care of merchandise.
- Answered customer telephone calls promptly and in an appropriate manner.
- Communicated clear expectations and goals to each team member.
- Welcomed customers into the store and helped them locate items.
Cashier
Long John Silver's
Independence, MO
05.2017 - 10.2017
- Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.
- Welcomed and greeted [Number] customers daily.
- Engaged customers warmly and provided immediate and dedicated assistance.
- Checked drawer to ensure adequate cash and coin for transactions.
- Kept checkout areas clean and neat to maintain a professional appeal.
- Restocked and fronted checkout merchandise to increase sales.
- Bagged merchandise in careful and efficient manner to minimize damage.
Education
High School Diploma - undefined
William Chrisman High School
Independence, MO2018
Skills
- Team leadership
- Training and Development
- Schedule management
- Accurate money handling
- Proficient in cash management
- Credit card processing
- Goal-oriented
- Creative problem solver
- Skilled problem solver
- Planning and organization
- Cash flow management
- Excellent work ethic
- Stocking
Timeline
Shift Manager
Wendy's
12.2017 - Current
Cashier
Long John Silver's
05.2017 - 10.2017
High School Diploma - undefined
William Chrisman High School
Similar Profiles
Brandon RiveraBrandon Rivera
Line Cook at Wendy'sLine Cook at Wendy's
Jonathan TungJonathan Tung
Crew Member at Wendy'sCrew Member at Wendy's
AUSTIN SIMMONSAUSTIN SIMMONS
Food Prep at Wendy'sFood Prep at Wendy's